The following document outlines the scope and limitation of support for each product that we offer. Because web hosting service by nature relies on a combination of customer supplied client software and third-party products it is important to define what is supported by our company and what is the responsibility of the customer and/or third-party software vendors.
It is important for our customers to understand that when we initially deliver a hosting service it has been pre-tested to be in 100% working condition. In our years of hosting experience we have determined that most customer issues are usually a result of incompatibilities and configuration changes that are not compatible with our services.
Whenever possible, we make every effort to support our customers. We have a large knowledge base that should address the most common issues that are directly supported. We encourage our customers to use this resource to find support, but also to become more familiar with our services and the extent of our support.
Note: Support statement does not cover virtual private servers and dedicated servers. For specifics on these services, please contact support.
It is important for our customers to understand that when we initially deliver a hosting service it has been pre-tested to be in 100% working condition. In our years of hosting experience we have determined that most customer issues are usually a result of incompatibilities and configuration changes that are not compatible with our services.
Whenever possible, we make every effort to support our customers. We have a large knowledge base that should address the most common issues that are directly supported. We encourage our customers to use this resource to find support, but also to become more familiar with our services and the extent of our support.
Note: Support statement does not cover virtual private servers and dedicated servers. For specifics on these services, please contact support.
Business Support Service Features
UniTech Solutions USA business Support Service incorporates the following support services plus a repair service if necessary:
24x7 Comprehensive On-line Support –UniTech Solutions USA’s standard support website provides on-line assistance including troubleshooting information, problem diagnosis tools and downloads.
UniTech Solutions USA will provide a repair service only if it has been established that the problem cannot be solved by recommended troubleshooting procedures.
24x7 Comprehensive On-line Support –UniTech Solutions USA’s standard support website provides on-line assistance including troubleshooting information, problem diagnosis tools and downloads.
UniTech Solutions USA will provide a repair service only if it has been established that the problem cannot be solved by recommended troubleshooting procedures.
Customer Data & Data Loss
UniTech Solutions USA recommends regular backup of data. In cases where a hard drive failure is detected,the hard drive will be replaced with listed service charges with or without backing up the data. Customer data stored on the defective hard drive will be lost if the hard drive is replaced.
Data Loss:
The customer is responsible for the security, backup & reinstallation of their data at all times. UniTech Solutions USA accepts no liability for loss of software and data.
Data Loss:
The customer is responsible for the security, backup & reinstallation of their data at all times. UniTech Solutions USA accepts no liability for loss of software and data.
Related Materials
-
Related Topics
we've been providing exceptional customer service along with uncompromising quality. Our success is the result of having great people who listen to the customer and having the most advanced printing technology available in the region. From high-speed digital to custom offset print, we're the one-stop shop for all of your printing needs.
-
Custom PrintingUniTech printing Solutions can provide magnets for any company design and theme because our magnets come in several sizes and have glossy finishes that will help your magnets stand out from the clutter. If you want to stick in the heads of your current and prospective customers, then sticking to their refrigerators is a great way to go. Custome printing such as Magnets, T-Shirts, Hats, Canvas Printing, Hang Tags, Letter Heads, Stickers etc.
-
More ProductsThe key to a successful marketing campaign will be the data that you provide us for your customers. We will help evaluate your data to assure a successful digital print project and work with you to development the necessary artwork for the direct mailing campaign. Products - Data Printing, On Demand Printing, Image Personalization, Posters, Vinyl Banners, Canvas etc.
-
On Demand Printing
Different printing options are needed by different people: On Demand Printing is the solution for your business or residential needs. Our services include different types of printing, graphic design, and direct mail services for catalogs, brochures, printed folders and newsletters, book or booklet printing services,
-
Canvas Printing
Our Canvas Creations service is a consumer oriented version of our photo and fine art printing services. Rather than being geared towards artists and photographers who want to sell reproductions of their work.
-
Mug Printing
Mug Printing is one of the favorite promotional items for many businesses to endorse and engage with new customers. Making use of the large imprint area of a mug to promote your company and brand is indeed an innovative option.
-
Image Personalization
Image personalization means adding more value to any print product and will help you to boost sales and profit from higher margins. For all direct marketing applications, personalized images are your perfect means.
-
Raffle Printing
As we know that raffle tickets printing is very popular in competitive marketing world, which involves them buying of printed numbered tickets. People initiate this game for fund-raising for NGOs and other charities.
-
Large Magnet Printing
We also offer custom magnet printing options such as variable printing features like personalization and image changes from magnet to magnet. Our custom magnets include a wide range of sizes and magnetic materials for you to choose.
-
.png)
On Demand Printing
Different printing options are needed by different people: On Demand Printing is the solution for your business or residential needs. Our services include different types of printing, graphic design, and direct mail services for catalogs, brochures, printed folders and newsletters, book or booklet printing services,